What is the correct position to wear the PulseOn device?
Right position for the PulseOn device is 1-2 finger widths towards elbow from the bone on the side of your wrist (ulna). If your ulna bone is very signifi...
Tue, 13 Jan, 2015 at 3:45 PM
How tight the strap should be?
Tighten the strap so that the device is firmly against your skin. The device should not feel to be moving when moving your hand. However, it should still ...
Fri, 7 Nov, 2014 at 2:36 PM
How can I record laps with PulseOn?
When the device is in SPORT MODE, you can create lapmarkers by pressing the left side button twice. Please note, the second press has to be made within 2 se...
Thu, 19 Mar, 2015 at 2:59 PM
What is the strap of PulseOn made of?
The strap is made of elastic and breathing technical material and it has been designed for the best comfort and fit available. The straps contains polyester...
Fri, 30 Jan, 2015 at 3:29 PM
What is the battery life of PulseOn device
Battery life depends on how the device is used. In idle (normal) mode: 2-3 days.   In sports mode: Display always on: around 4 hours 30 min ...
Mon, 13 Apr, 2015 at 12:25 PM
Can I set device display to be always on?
Yes, since application version 1.1.6 it is possible to have the display always on during an event (Sport mode). To keep the display on, please go to...
Thu, 19 Mar, 2015 at 3:23 PM
Is the battery replaceable? By end-users?
No, the battery is not replaceable. It is a lithium-ion cell incorporated in the device. (Nominal voltage: 3.7 V, initial Capacity: 110 mA)
Fri, 7 Nov, 2014 at 2:42 PM
Is PulseOn waterproof?
PulseOn is waterproof until 1 meter/3 feet under water and thus it is safe to shower with it and use it even in sports with splashing water.
Fri, 7 Nov, 2014 at 2:43 PM
Can I see my speed and distance in the device when running?
PulseOn does not have inbuilt GPS but it is able to show distance and speed on the device when used together with smart phone/iPad with a GPS on.
Fri, 7 Nov, 2014 at 2:43 PM
Does the product have inbuilt GPS?
No, the device does not have its own GPS but it can use the GPS of your smart phone to measure distance and speed when you have your smart phone/iPad ...
Fri, 7 Nov, 2014 at 2:44 PM